FAQ
FAQ
These answers come from the published prices and notes on each service page. Open the service page for the full scope. No medical effect is claimed.
Office Cleaning
What is the starting price for Office Cleaning?
- The published starting price on this page is $450 up. Published prices: Plan H (daily monthly plan) $850 up Monthly, within 1,000 sq.ft., basic cleaning every day; Plan I (daily monthly plan) $650 up Monthly, within 1,000 sq.ft., basic cleaning every day; Plan J (weekly monthly plan) $450 up Monthly, within 1,000 sq.ft., basic cleaning once a week; Pesticide spraying $600 up One-off, within 1,000 sq.ft.; Machine carpet cleaning $800 up One-off, within 1,000 sq.ft..
What does Office Cleaning include?
- Basic monthly scope: desks, chairs and workstations; vacuuming and mopping floors; glass and windows; restroom cleaning; emptying bins and replacing liners. Machine carpet cleaning, special furniture care, pesticide spraying and floor waxing are not automatic in the monthly fee — published one-off add-ons within 1,000 sq.ft.: pest spray from $600, machine carpet from $800, floor waxing from $800; ask before booking. “Cleaning / hygiene handling” here means ordinary commercial cleaning — no medical efficacy is claimed. Split basic monthly items versus add-ons on the quotation to avoid “all-inclusive” misunderstandings.
How is the area charged?
- Plan H (daily monthly plan) $850 up Monthly, within 1,000 sq.ft., basic cleaning every day; Plan I (daily monthly plan) $650 up Monthly, within 1,000 sq.ft., basic cleaning every day; Plan J (weekly monthly plan) $450 up Monthly, within 1,000 sq.ft., basic cleaning once a week; Pesticide spraying $600 up One-off, within 1,000 sq.ft.; Machine carpet cleaning $800 up One-off, within 1,000 sq.ft.; Floor cleaning and waxing $800 up One-off, within 1,000 sq.ft..
Air Conditioner Engineering Works
What is the starting price for Air Conditioner Engineering Works?
- Published starting price is window-type 3/4–1.5 HP $500 per unit. Also published: window 2–3 HP $600 per unit; wall-mounted split $600 per unit; cassette/ceiling $800 per unit; central $750 per unit. Includes two-month warranty and one free inspection after completion. A separate quotation applies if horsepower exceeds the listed bands, for VRV systems, buildings without a lift, or remote areas. Refrigerant work, parts repair and scaffolding are not included in the cleaning price. WhatsApp 9880 5545 with a nameplate photo, or call 3622 5081.
What does Air Conditioner Engineering Works include?
- Covers cleaning of window, wall-mounted split, cassette/ceiling and central units (see the starting-price FAQ for rates). Window-type published flow (summary): waterproof sheeting as needed, pre-clean test, remove filter/cover, high-pressure wash with air-con cleaner on coils, vents, fan, fins and chassis, clear the drain pan/pipe, reassemble and check. After completion: two-month warranty and one free inspection. Excludes refrigerant work, parts repair/replacement, scaffolding, and treating a filter change as a full clean. Warranty covers issues related to that clean within two months — not lifelong free callbacks.
Is there a warranty after completion?
- Yes. After completion: two-month warranty and one free inspection (for published window / split / cassette-ceiling / central cleaning). The warranty covers issues related to that clean. Parts damage, misuse, refrigerant work, repairs, and VRV / over-HP quoted items are outside this warranty. Work after the period or outside scope needs a new quotation. Two months is the written cover window — not lifetime repair cover.
Are there limits on the service area?
- A separate quotation applies if the unit exceeds the HP listed above, for Variable Refrigerant Volume (VRV) systems, buildings without a lift, or remote areas
Perimeter Wall Cleaning
How is Perimeter Wall Cleaning charged?
- This service is quoted by site. Please call 3622 5081, WhatsApp 9880 5545, or fill in the enquiry form on this page.
What does Perimeter Wall Cleaning include?
- High-pressure water cleaning: effectively removes dirt, moss and mould from exterior wall surfaces and keeps the exterior looking clean; Chemical cleaning: professional cleaners for oil stains, stubborn stains and bird droppings that are harder to remove; Regular maintenance: periodic upkeep is recommended to prevent stains and damage from accumulating.
What is not included?
- Painting, repairs and waterproofing are not included
New House Cleaning
What is the starting price for New House Cleaning?
- The published starting price on this page is $1550 up. Published prices: 4 hours, 2 cleaning personnel $1550 up.
What does New House Cleaning include?
- Our services include floor cleaning, kitchen and bathroom cleaning, trash disposal, and wiping down furniture and surfaces, leaving your living environment fresh and tidy
Are there limits on the service area?
- A separate quotation is needed for Hong Kong Island, New Territories, and places beyond the MTR stations
What is included in Household Cleaning Utensils?
- Utensils: 6–8 towels, scouring pad etc.; Tools: mop, vacuum cleaner, pail, squeegee (for glass cleaning); Detergent: Swipe, CIF, glass cleaner, bleach.
What happens if something is damaged?
- If the customer finds that there is damage due to our employees’ negligence, our company provides a maximum compensation of HKD200
Industrial Building On-site Cleaning
How is Industrial Building On-site Cleaning charged?
- This service is quoted by site. Please call 3622 5081, WhatsApp 9880 5545, or fill in the enquiry form on this page.
What does Industrial Building On-site Cleaning include?
- Industrial building on-site service: regular inspections, professional tools, and training in chemicals, equipment and safety. Request a quote.
Do you have ISO certification?
- Yes. SGS System Certification: ISO 9001:2015 Quality management, ISO 14001:2015 Environmental management, ISO 45001:2018 Occupational health and safety.
Estate On-site Cleaning
How is Estate On-site Cleaning charged?
- This service is quoted by site. Please call 3622 5081, WhatsApp 9880 5545, or fill in the enquiry form on this page.
What does Estate On-site Cleaning include?
- Covers estate common areas, greenery and hygiene cleaning of common facilities; regular inspections; and staff training (chemicals, equipment, safety). “Hygiene cleaning” here is ordinary on-site cleaning — not the Oxine space-disinfection service page (high-pressure spray, quoted by site), and no medical efficacy is claimed. Staffing headcount is not published on the site. Daily on-site service is separate from holiday school/estate deep cleans — keep them as separate contract lines.
How do I enquire or book?
- Please call 3622 5081, WhatsApp 9880 5545, or fill in the enquiry form on this page.
School / Housing Estate Cleaning
How is School / Housing Estate Cleaning charged?
- This service is quoted by site. Please call 3622 5081, WhatsApp 9880 5545, or fill in the enquiry form on this page.
What does School / Housing Estate Cleaning include?
- Published scope: professional tools (vacuum cleaners, floor machines, high-pressure washers); deep wall cleaning (dirt, mould, stains); fan cleaning; stone-floor cleaning and upkeep. Charged by site quotation. If exterior walls are a separate item, painting, repairs and waterproofing are not included; space disinfection and pest control are separate. This page does not market medical claims or “improved air quality / enhanced campus aesthetics” guarantees — fan and stone-floor work are cleaning-scope descriptions. Suited to long-holiday deep cleans; contract separately from daily estate on-site service.
Carpet Cleaning
What is the starting price for Carpet Cleaning?
- The published starting price on this page is $650 up. Published prices: Carpet maintenance plan (4 sessions per year, soil removal and stain prevention, pest control included) $650 up Within 1,000 sq.ft.; Single carpet cleaning (soil removal and stain prevention, pest control included) $800 up Within 1,000 sq.ft., then from $0.5 per sq.ft..
What does Carpet Cleaning include?
- On-site inspection to assess carpet condition; Dry cleaning to remove surface dust; Wet deep cleaning (as required); Regular maintenance: flipping and repairing wear.
What is not included?
- The above fee does not include furniture moving
How is the area charged?
- Carpet maintenance plan (4 sessions per year, soil removal and stain prevention, pest control included) $650 up Within 1,000 sq.ft.; Single carpet cleaning (soil removal and stain prevention, pest control included) $800 up Within 1,000 sq.ft., then from $0.5 per sq.ft..
Wood / Rubber Floor Cleaning & Waxing
What is the starting price for Wood / Rubber Floor Cleaning & Waxing?
- Vinyl/PVC published rates: waxing from $0.5–$1.2 per sq.ft.; clean and wax from $0.7–$1.5 per sq.ft.; minimum charge from $750; units above 10,000 sq.ft. by separate quotation. Wood published rates: waxing from $0.9–$1.4 per sq.ft.; crystal wax from $2.5–$3 per sq.ft.; minimum charge from $800 (above 10,000 sq.ft. by quotation). The office add-on “floor waxing from $800” (one-off within 1,000 sq.ft.) may coexist but must be a separate line. Marble crystal polishing is quoted by site and is not these per-sq.ft. bands. Small jobs often hit the minimum before per-sq.ft. maths. Call 3622 5081 / WhatsApp 9880 5545.
What does Wood / Rubber Floor Cleaning & Waxing include?
- High-gloss crystal wax to refurbish wooden and rubber floors. Rubber floors from $0.5 / sq.ft., wooden floors from $0.9 / sq.ft.
How is the area charged?
- Rubber floor waxing $0.5–$1.2 / sq.ft. up; Rubber floor cleaning and waxing $0.7–$1.5 / sq.ft. up; Rubber floor minimum charge $750 up A separate quotation is required for units above 10,000 sq.ft.; Wooden floor waxing $0.9–$1.4 / sq.ft. up; Wooden floor crystal waxing $2.5–$3 / sq.ft. up; Wooden floor minimum charge $800 up A separate quotation is required for units above 10,000 sq.ft..
Pest Control
What is the starting price for Pest Control?
- The published starting price on this page is $550 up. Published prices: Pest control / pre-intake pest control and disinfection (500 sq.ft. or below) $550 up Additional charges applicable for Hong Kong Island and remote locations.
What does Pest Control include?
- Termites; Cockroaches; Fleas; Mosquitoes; Rats; Various pests.
Are there limits on the service area?
- Yes. The published starting price covers 500 sq.ft. or below only; larger areas need a separate quotation. Hong Kong Island and remote locations attract additional surcharges. Whole-block back lanes, structural termite work or outdoor planters may fall outside a single indoor job — declare the scope before quoting. This site does not promise labelled efficacy days or that pests will never return. When enquiring, state approximate sq.ft., district and target pests: 3622 5081 / WhatsApp 9880 5545. (Starting rates are in the Pest Control starting-price FAQ; this answer covers when a separate quote applies.)
How is the area charged?
- Pest control / pre-intake pest control and disinfection (500 sq.ft. or below) $550 up Additional charges applicable for Hong Kong Island and remote locations; Above 500 sq.ft. Separate quotation.
Granite Restoration and Maintenance
How is Granite Restoration and Maintenance charged?
- This service is quoted by site. Please call 3622 5081, WhatsApp 9880 5545, or fill in the enquiry form on this page.
What does Granite Restoration and Maintenance include?
- Crystal polishing: remove stains, scratches and wear, restore shine; Stone surface treatment: increase wear resistance and slip resistance; Polishing and hardening: professional polishing to improve appearance and durability; Regular maintenance: surface cleaning and maintenance recommendations.
Deep Disinfection
How is Deep Disinfection charged?
- This service is quoted by site. Please call 3622 5081, WhatsApp 9880 5545, or fill in the enquiry form on this page.
What does Deep Disinfection include?
- Broad-spectrum disinfection: effective against a wide range of bacteria, viruses, fungi and mould; Gaseous disinfection: released as a gas that can penetrate air ducts, ventilation systems and confined spaces; Lasting effect: continues to inhibit bacterial and viral growth after disinfection; Low toxicity: relatively safe for people and pets when used correctly and at the proper concentration; Multi-purpose: suitable for healthcare facilities, farms, food-processing plants, schools, offices and more.